Contact Us

Enquiry or support, we're here to help.

Getting in touch with UNA Health is easy.

Simply complete your details in the form

Email us at

Call us on 01782 575180
(we use the same number for both enquiries and technical support)

What we do with your data

Technical Assistance

UNA Health is renowned for its high level of service, and your service contract or warranty includes support from our expertly-trained technical and engineering team.

They offer a troubleshooting service from 08.30 to 17.00 Monday to Friday, aimed at solving issues immediately; if this is not possible, we’ll arrange a workshop repair, replacement device or engineer visit as appropriate.

Outside these hours, simply call us and leave your contact name and number together with a brief description of the issue, and one of our team will get back to you the following business day, usually within 24 hours.

Flexible, timely support

  • On site engineering support as necessary
  • Yearly Preventative Maintenance Inspections
  • Dedicated replacement and loan instruments
  • Software upgrades
  • Application specialists available to aid commissioning and installation

Training and education

  • Routine operator training
  • Super user training
  • Free training manuals
  • Generation of SOPs
  • Free user guides
  • Free trouble-shooting guides and flow charts
  • Risk analysis and competency sign off

Quality Control / Assessment

  • Supply of QC material if required
  • Enrolment onto External Quality Assessment Schemes
  • Provide access to peer group review software