About Una Health
Often, better healthcare is less about pioneering breakthroughs or techniques and more about finding ways to better use existing technology to improve outcomes...
Una Health is a leading UK provider of diagnostics for the laboratory and point of care. Founded in 2009, we are an independent company with one key aim – to reshape the patient journey and improve overall healthcare.
We believe that better healthcare is about harnessing existing technology to elevate outcomes as well as utilising cutting-edge, innovative diagnostics.
We supply specialist, innovative and appropriate healthcare solutions, backed by a team with exceptional levels of experience, knowledge and support.
Collaborating with global suppliers, we strive to fulfill the diverse needs of our customers. Our pioneering approach to customer care is rooted in principles of fairness, flexibility and transparency.
Our Products
We are focused on revolutionising the patient journey; because we believe that rapid diagnostics can support a flexible, accessible service for patients.
Over the years we have built up a strong portfolio of reliable products and are always looking to improve on what we can offer, whether that be ensuring the most up to date software is available or sourcing pioneering products best suited to the job. Our focus is primarily on the patient journey and reducing pressure on healthcare professionals across all areas of medicine and we have a range of products dedicated to doing just that.
Our comprehensive solutions span various healthcare areas, including Community Care, Diabetes Management, Cardiovascular, Oncology, Paediatrics, Respiratory, Urinalysis, AMR and Laboratory Diagnostics.
Our devices participate in numerous EQA schemes, ensuring the highest standards of quality and performance.
Our Customers
Customers are at the heart of what we do; we will always strive to get it right first time, but if we don't, we will work quickly and flexibly to resolve it.
We take our customer service seriously, and we remain focused on delivering a friendly and professional response to your needs. If you call us, our team will answer in person within a matter of seconds. No automated phone systems here. If you email us, we answer within 24 hours.
Where we can, we will offer a flexible response to your needs. We take quality seriously, but we know sometimes customer need takes priority. Our mantra is to always remember that there is a patient at the end of a diagnostic test.
The exceptional customer support and comprehensive in-person or e-learning training (CPD accredited) differentiate us in the industry.
Environmental Sustainability
Our commitment to the environment is developed and delivered through our Carbon Reduction Plan. For more on our goals and progress to date click here.
